- 作 者：陈祥国主编；刘启萍，张晓玲，蒋璎，袁秋红副主编
- 出 版 社：北京：中国商务出版社
- 出版年份：2004
- ISBN：780181262X
- 注意：在使用云解压之前，请认真核对实际PDF页数与内容!
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LAYOUT OF BUSINESS LETTERS AND E-MAILS 1
PART 1 NEGOTIATION OF THE CONTRACT 5
Chapter 1 Establishing Trade Relations 5
Lesson 1 Sellers Asking to Establish Trade Relations 5
Lesson 2 Buyers Asking to Establish Trade Relations 10
Lesson 3 A Company Introduction 13
Lesson 4 Status Enquiries 19
Chapter 2 Enquiries and Offers 23
Lesson 5 An Enquiry(1) 23
Lesson 6 An Enquiry(2) 28
Lesson 7 An Offer(1) 33
Lesson 8 An Offer(2) 38
Lesson 9 An Offer to a New Customer 42
Lesson 10 Offering Substitute 47
Lesson 11 Inability to Offer 52
Chapter 3 Counter-offers 56
Lesson 12 A Counter-offer(1) 56
Lesson 13 A Counter-offer(2) 60
Lesson 14 A Counter-offer(3) 64
Lesson 15 A Counter-offer(4) 68
Chapter 4 Mode of Shipment 72
Lesson 16 About Mode of Shipment 72
Lesson 17 Enquiring about Time of Shipment 76
Chapter 5 Packing 79
Lesson 18 Packing Requirements 79
Lesson 19 Packing Arrangements 83
Lesson 20 Packing and Shipping Marks 87
Chapter 6 Terms of Payment 91
Lesson 21 Inquiring about Terms of Payment 91
Lesson 22 Insisting on Payment by L/C 95
Lesson 23 Requesting for Easier Terms of Payment(1) 99
Lesson 24 Requesting for Easier Terms of Payment(2) 103
Chapter 7 Insurance 108
Lesson 25 Asking for CFR Quotation 108
Lesson 26 About Insurance 111
Lesson 27 Inquiring about Insurance 115
Lesson 28 Open Cover Policy 118
Lesson 29 Asking for Additional Coverage 121
Chapter 8 Conclusion of a Business 125
Lesson 30 Sending a First Order 125
Lesson 31 Confirming an Order 129
Lesson 32 Sending a Sales Contract 133
Lesson 33 Counter-signature 137
Lesson 34 A Specimen of Sales Contract 141
PART 2 EXECUTION OF THE CONTRACT 153
Chapter 9 Shipment 153
Lesson 35 Inquiring about Shipment 153
Lesson 36 Urging Shipment 157
Lesson 37 Shipping Advice 161
Chapter 10 Payment 165
Lesson 38 Urging for the Establishment of L/C 165
Lesson 39 Advising Establishment of L/C 169
Lesson 40 A Sample of L/C 173
Lesson 41 Asking for Amendment to L/C 182
Chapter 11 Claims and Adjustment 190
Lesson 42 Claim for Inferior Quality 190
Lesson 43 Claim on Damaged Goods 194
Lesson 44 Claim for Delay in Delivery 198
KEY 202
Layout of Business Letters and E-mails 202
Chapter 1 Establishing Trade Relations 207
Chapter 2 Enquiries and Offers 218
Chapter 3 Counter-offers 237
Chapter 4 Mode of Shipment 247
Chapter 5 Packing 251
Chapter 6 Terms of Payment 259
Chapter 7 Insurance 268
Chapter 8 Conclusion of a Business 278
Chapter 9 Shipment 290
Chapter 10 Payment 297
Chapter 11 Claims and Adjustment 306