- 作 者：石贵生，李玲，王佳丽，温晶晶等编著
- 出 版 社：北京：中国水利水电出版社
- 出版年份：2006
- ISBN：7508440404
- 标注页数：333 页
- PDF页数：343 页
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Unit One Around the Office 1
Lesson One Describe your Office 1
Lesson Two Organization System 13
Key to Unit One 23
Unit Two Communication 25
Lesson One Greetings and Introductions 25
Lesson Two Telephone 30
Lesson Three Social Language 43
Key to Unit Two 58
Unit Three Planning 62
Lesson One Planning an Interview 62
Lesson Two Planning a Meeting 78
Lesson Three Planning a Presentation 87
Key to Unit Three 98
Unit Four Work with Other Departments 100
Lesson One Working with Sales and Marketing Department 100
Lesson Two Cooperation with HR Department 108
Lesson Three Dealing with Trade Affairs 117
Lesson Four Following the Rules of Finance and Accounting Department 128
Key to Unit Four 132
Unit Five Business Travel 137
Lesson One Planning a Business Trip 137
Lesson Two Meeting a Foreign Business Friend 143
Lesson Three Following the Route 152
Lesson Four Dinner Party 157
Lesson Five Entertaining 165
Lesson Six Visiting a Factory 168
Lesson Seven Departure 173
Key to Unit Five 178
Unit Six Documenting and Filing 181
Lesson One Handling Messages 181
Lesson Two Letter,Fax and E-mail 198
Lesson Three Writing a Report 218
Lesson Four Contract and Agreement 227
Key to Unit Six 236
Lesson One CeremonialAddress 244
Unit Seven Business Ethics and Manners 244
Lesson Two How to Speak Effectively in Public 253
Lesson Three International Business Negotiations 262
Lesson Four Banquet Manners and Etiquette Differences 279
Key to Unit Seven 295
Unit Eight Communication across Cultures 298
Lesson One Globalization Backgrounds 298
Lesson Two Effective Communication 307
Key to Unit Eight 321
附录 323
参考文献 333