提高个人效率的技巧

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1 Introduction to the Scottish Qualifications Authority 1

2 Introduction to the Unit 3

2.1 What is the Purpose of this Unit? 3

2.2 What are the Outcomes of this Unit? 3

2.3 What do I Need to be Able to do in Order to Achieve this Unit? 4

2.4 Approximate Study Time for This Unit 6

2.5 Equipment/Material Required for this Unit 6

2.6 Symbols Used in this Unit 6

3 Assessment Information for this Unit 9

3.1 What Do I Have to Do to Achieve This Unit? 9

4 Suggested Lesson Plan 13

5 Learning Material 15

5.1 Section 1——Self-awareness and self-assessment 15

5.2 Section 2——Stress 53

5.3 Section 3——Interpersonal Skills 77

6 Additional Reading Material 101

7 Solutions to Self Assessed Questions and Activities 103

7.1 Section 1 103

7.2 Section 2 107

7.3 Section 3 109

8 Copyright References 115

9 Acknowledgements 117