
- 作 者:梁金水著
- 出 版 社:北京:中国海关出版社
- 出版年份:2010
- ISBN:9787801657053
- 标注页数:158 页
- PDF页数:165 页
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Unit 1 建立贸易关系 1
1.Self introduction 1
2.Contact customer after the fair 3
3.Enquiry from customer 6
4.Take the information from other colleagues 13
5.Contact customer by B2B web information 16
Unit 2 样品费用 19
Sample 1 Customer ask for samples to send by fedex 20
Sample 2 Customer refuse to pay sample charges 22
Sample 3 Customer ask for more free samples 26
Unit 3 价格商谈 35
1.New price request for repeat order 35
2.Customer request for lower price 42
3.Selling price increasing for sale 68
Unit 4 包装 74
Sample 1 Lables and giftbox revisation and confirmation 74
Sample 2 DVD player artwork design revisation and confirmation 78
Unit 5 付款方式 84
Sample 1 Order confirmation 84
Sample 2 Payment negotiation 87
Sample 3 Skills on payment term discussion 91
Sample 4 L/C 60 days confirmation 97
Unit 6 装船通知 101
Sample 1 Confirm shipping details 101
Sample 2 Confirm shipping documents draft 110
Unit 7 申诉 116
1.Missing goods 116
2.Making wrong production 119
3.Making wrong OSD language 122
4.Making wrong giftbox 126
5.Making wrong product color 130
Unit 8 出货 138
Sample 1 Shipment delay penalty 138
Sample 2 Solve product problems on shipment 146
Sample 3 Delay shipment and L/C amendment 149