- 作 者：韩鹏著
- 出 版 社：天津：天津大学出版社
- 出版年份：2012
- ISBN：9787561844250
- 标注页数：155 页
- PDF页数：165 页
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Part 1 English for Hospitality 2
Workshop One English for Housekeeping Department 2
Lesson 1 The Right Choice—a Career in the Hospitality Industry 2
Lesson 2 The Backbone of a Good Hotel—Housekeeping Department 6
Lesson 3 Room Attendants'Duties 10
Lesson 4 Room Attendant Trolley 14
Workshop Two English for Front Office 18
Lesson 1 Front Office 18
Lesson 2 Bellhop 21
Lesson 3 Concierge 25
Lesson 4 Hotel Reservation System 28
Lesson 5 Job Duties of Front Desk in a Hotel 32
Lesson 6 The Business Centre 36
Lesson 7 Foreign Currency Exchange 39
Lesson 8 Methods of Payment in a Hotel 42
Lesson 9 The General Switchboard Operator 46
Lesson 10 Hotel Assistant Manager 50
Workshop Three English for Food and Beverage Department 53
Lesson 1 The Sandwich Story 53
Lesson 2 Longevity Noodles 57
Lesson 3 Fast Food 60
Lesson 4 Paying by Credit Card 64
Lesson 5 Pizza 68
Part 2 English for Air Service 74
Lesson 1 Telephone Reservation 74
Lesson 2 Baggage 76
Lesson 3 Dangerous Goods 79
Lesson 4 Take-off 82
Lesson 5 Landing 84
Part 3 English for Travel and Tourism Service 88
Lesson 1 Tourism Industry 88
Lesson 2 Brief Introduction of Wuhan 91
Lesson 3 A Legend about the Yellow Crane Tower 96
Lesson 4 Chibi 100
Lesson 5 A Paradise for Plants and Animals 104
Lesson 6 Wudang Mountain 109
Lesson 7 The Guiyuan Temple 113
Lesson 8 Hubei Provincial Museum 118
Lesson 9 Chu River and Han Street 123
Lesson 10 The Three Gorges—Xiling Gorge 128
Part 4 English for MICE Service 140
Lesson 1 A New Star in Exhibition Industry 140
Lesson 2 Exhibit Venues in Big Cities 146
Lesson 3 Canvassing Business Orders 150
Lesson 4 Internship in Exposition 153