- 作 者：鄢小凤，陈文娟著
- 出 版 社：北京：中国书籍出版社
- 出版年份：2013
- ISBN：7506838429
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Chapter 1 Intercultural Communication and Barriers 1
1.1 What Does Communication Implicate to Us in Intercultural Context？ 1
1.2 What Does Culture Tell Us？ 10
1.3 Culture Means Differentlyto Us 22
1.4 Potential Barriers to Intercultural Communication 28
1.5 From Barriers to Bridges 42
1.6 Approaches to Studying Intercultural Communication 46
Bibliographic References 53
Chapter 2 Culture Shock and Cultural Adjustment 57
2.1 Culture Shock to Us 57
2.2 How to Overcome Culture Shock 76
2.3 Cultural Adjustment 79
2.4 Acculturation Strategies 80
2.5 Do You Prefer a Melting Pot or Mosaic Policy？ 89
2.6 How is Your Potential for Adaptation？ 99
2.7 Adaptation is a Two-Way Thing 100
Crossing Cultures：An Analysis of Barriers in Intercultural Communication2.8 Psychological Problems Related to the Adaptation Process 102
Bibliographic References 107
Chapter 3 Non-verbal Behavior 111
3.1 The Importance of Non-verbal Behavior 111
3.2 What Can Non-verbal Behavior Tell Us？ 114
3.3 What Does Non-verbal Communication Implicate to Us？ 116
3.4 An Analysis of Aspects of Non-verbal Behavior 119
3.5 How You Use Your Time Matters 140
3.6 How to Develop Skills in Non-verbal Communication 150
Bibliographic References 152
Chapter 4 Intercultural Communication in Business Context 155
4.1 Globalization Changes the Ways People Do Business 155
4.2 Global Market 156
4.3 International Business Negotiation：English as a World Language 159
4.4 Major Differences in Intemational Business Negotiation 169
4.5 Cultural Values on International Business Negotiation Process 188
4.6 American Ways of Doing Business 199
4.7 Business and Social Etiquette Matter 202
Bibliographic References 210
Chapter 5 The Deep Structure of Culture：The Shaping of a Culture by Verbal and Non-verbal Actions in the Family，School and Workplace 210
5.1 Family 213
5.2 School 255
5.3 Workplace 266
Bibliographic References 282
Chapter 6 Listening and Intercultural Communication 285
6.1 Listening and Human Communication in the 21st Century 285
6.2 Listening and Hearing 289
6.3 Culture and Listening 294
6.4 The Effect of Specific Behaviors on I ntercultural Listening 299
6.5 Looking to the Future：What We Know and What We Need to Know 311
Bibliographic References 312