- 作 者：张爱琳主编；王蓉，张爱文副主编
- 出 版 社：重庆：重庆大学出版社
- 出版年份：2004
- ISBN：7562428298
- 注意：在使用云解压之前，请认真核对实际PDF页数与内容!
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Chapter One Communication and Culture 1
Ⅰ Warm-up:Look and Say 1
Ⅱ Basics of Communication 2
Communication:broad types and essential elements 2
Communication:definition and components 4
Communication:characteristics 7
Ⅲ Understanding Culture 9
Culture:too familiar to be noticed 9
Culture:definition 10
Culture:elements 14
Culture:characteristics 17
Ⅳ Communication and Culture 22
Communication:culture bound 22
Communication:high-context and low-context 24
Ⅴ Summary 30
Chapter Two Intercultural Communication 36
Ⅰ Warm-up:Read and Say 36
Ⅱ Intercultural Communication 37
intercultural communication:definition and levels 37
Intercultural communication:importance and difficulties 38
Ⅲ Overview 43
Ⅳ Summary 45
Chapter Three The hidden Core of Culture 48
Ⅰ Warm-up:Read and Say 48
Ⅱ Understanding the Core of Culture 49
Ⅲ Recognizing Key Elements in the Core of Culture 50
The Axial Age and the different cultural spirits 51
Worldviews 54
Holistic vs. dualistic worldviews 56
Values:definition 61
Values:types 61
Values:characteristics 62
Ⅳ Instruments Comparing Cultural Values 66
Kluchhohn's value orientations 66
Hofstede's value dimensions 71
Ⅴ Study of Specific Cultural Values 75
Ⅵ Summary 92
Chapter Four Verbal Communication 98
Ⅰ Warm-up:Read and Say 98
Ⅱ Understanding Language 99
Ⅲ Language and Culture 101
The influence of language on culture 103
The influence of culture on language 107
Styles of discourse 121
Discourse patterns and thought patterns 131
Ⅳ Summary 136
Chapter Five Non-verbal Communication 144
Ⅴ Warm-up:Look and Say 144
Ⅵ Understanding Non-verbal Communication 144
Non-verbal communication:Definition 145
Non-verbal communication:Importance 145
Non-verbal communication:Functions 147
Ⅶ Nonverbal Communication and Culture 148
Ⅷ Elements of Nonverbal Communication 151
Body language 151
Paralanguage 165
Environmental language 167
Ⅸ Summary 182
Chapter Six Interpersonal Relationships 188
Ⅰ Warm-up:Read and Say 188
Ⅱ Understanding Interpersonal Relationships 189
Ⅲ Family Relationships 189
Family types 189
Family structures 191
Ⅳ Friends and Friendship 203
Ⅴ Summary 215
Chapter Seven Social Interaction Customs 222
Ⅰ Warm-up:Read the Say 222
Ⅱ Understanding Social Customs 223
Forms of address 223
Greetings and farewell 228
Compliments and responses 231
Gratitude and thanks 233
Invitation 236
Appointment and visiting 237
Hospitality 240
Ⅲ Summary 247
Chapter Eight Im proving Intercultural Com petence 253
Ⅰ Warm-up:Look and Say 253
Ⅱ Intercultural Communication Competence 254
Ⅲ Potential Problems in Intercultural Communication 258
Cognitive barriers 259
Stereotyping 260
Ethnocentrism 263
Culture shock 268
Ⅳ Efforts We Should Make 270
Knowing ourselves 270
Appreciating similarities and respecting differences 272
Developing empathy 275
Keeping an open mind 275
Ⅴ Summary 277
Appendix 282
Ⅰ Book List for Students 282
Ⅱ Relevant Websites 284
References 286