- 作 者：（美）唐纳森（Donaldson
- 出 版 社：北京：科学出版社
- 出版年份：2004
- ISBN：7030124723
- 标注页数：703 页
- PDF页数：738 页
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Chapter 1 Business Case 1
1.1 Introduction 1
1.2 Business Case Key Ideas 8
1.3 What Makes Good Business Sense? 12
1.4 Software Systems Development Concepts 26
1.5 Product"Goodness"and Process"Goodness" 32
1.6 Requisite Software Systems Development Disciplines 36
1.7 Generic Four-Stage Software Systems Development Life Cycle 41
1.8 User,Buyer,and Seller Organizations Involved in Software Systems Development 44
1.9 Obstacles to Improving Software Systems Development Cultures 46
1.10 Alternative Approaches to Software Process Improvement 52
1.11 Preview of the Rest of Book 58
Chapter 2 Project Planning Process 63
2.1 Introduction 63
2.2 Project Planning Key Ideas 65
2.3 Life Cycle Role in Project Planning 67
2.4 Ideal,Real,and Realistic Project Planning 78
2.5 Risk Assessment and Project Planning 95
2.6 Project Planning Process 100
2.7 Project Plan Contents 110
2.8 Project Planning Summary 116
Chapter 3 Software Systems Development Process 119
3.1 Introduction 119
3.2 Software Systems Development Process Key Ideas 124
3.3 Software Systems Development Process Overview 126
3.4 Customer 132
3.5 Seller Process Engineering Group 136
3.6 Customer/Seller Development Team and Change Control Board(CCB) 139
3.7 Seller Senior Management 162
3.8 Software Systems Development Process Summary 164
Chapter 4 Change Control Process 173
4.1 Introduction 173
4.2 Change Control Process Key Ideas 178
4.3 Planned and Unplanned Change 181
4.4 The Processing of Changes 187
4.5 Examination of the Change Control Board 207
4.6 Paperwork Support of the Change Control Board 224
4.7 Change Control Process Summary 258
Chapter 5 Product end Process Reviews 263
5.1 Introduction 263
5.2 Product and Process Reviews Key Ideas 267
5.3 A Taxonomy of Product and Process Reviews 269
5.4 Combining Reviews for Software Audits 296
5.5 Product and Process Reviews Summary 371
Chapter 6 Measurement 381
6.1 Introduction 381
6.2 Measurement Key Ideas 393
6.3 Product Integrity 396
6.4 Process Integrity 419
6.5 Capability Maturity Model(CMM)for Software 436
6.6 Other Process-Related Measurements 447
6.7 Measurement Summary 462
Chapter 7 Cultural Change 477
7.1 Introduction 477
7.2 Cultural Change Key Ideas 491
7.3 Process Engineering Group(PEG) 493
7.4 Seller Project Participants and Project Managers 529
7.5 Buyer/User Project Management 535
7.6 Buyer/User Senior Management 538
7.7 Seller Senior Management 540
7.8 Cultural Change Summary 542
Chapter 8 Process Improvement Planning 545
8.1 Introduction 545
8.2 SEE Implementation Planning Key Ideas 555
8.3 Key SEE Implementation Planning Issues 559
8.4 Making Successful Software Development Happen 668
Appendix A How to Measure Strategic Information Management (SIM) 671
A.1 Strategic Information Management 671
A.2 Quantifying Strategic Information Management 676
A.3 Diagnostic Areas and Diagnostic Criteria 678
A.4 OM Measurement Map and Measurement Trends 683
A.5 Summary 688
Appendix B List of Figures 691
Appendix C List of Tables 703