- 作 者：MOHAMED S.ABDEL WAHAB
- 出 版 社：ELEVEN INTERNATIONAL PUBLISHING
- 出版年份：2012
- ISBN：
- 标注页数：571 页
- PDF页数：597 页
请阅读订购服务说明与试读!
订购服务说明
1、本站所有的书默认都是PDF格式，该格式图书只能阅读和打印，不能再次编辑。
2、除分上下册或者多册的情况下，一般PDF页数一定要大于标注页数才建议下单购买。【本资源597 ≥571页】
图书下载及付费说明
1、所有的电子图书为PDF格式，支持电脑、手机、平板等各类电子设备阅读；可以任意拷贝文件到不同的阅读设备里进行阅读。
2、电子图书在提交订单后一般半小时内处理完成,最晚48小时内处理完成。(非工作日购买会延迟)
3、所有的电子图书都是原书直接扫描方式制作而成。
Introduction 1
1 ODR: A Look at History - A Few Thoughts About the Present and Some Speculation About the Future &Ethan Katsh 9
2 Online Dispute Resolution and the Development of Theory &Leah Wing and Daniel Rainey 23
3 Lessons from Online Dispute Resolution for Dispute Systems Design &Orna Rabinovich-Einy and Ethan Katsh 39
4 Artificial Intelligence and Online Dispute Resolution &Arno R. Lodder and John Zeleznikow 61
5 Mobiles and ODR: Why We Should Care &Sanjana Hattotuwa 83
6 Knitting the Security Blanket for New Market Opportunities - Estab-lishing a Global Online Dispute Resolution System for Cross-Border Online Transactions for the Sale of Goods &Vikki Rogers 95
7 ODR and E-Commerce &Aura Esther Vilalta 113
8 Online Dispute Resolution for Consumers - Online Dispute Resolu-tion Methods for Settling Business to Consumer Conflicts &Pablo Cort?s 139
9 ODR and Online Reputation Systems - Maintaining Trust and Accuracy Through Effective Redress &Colin Rule and Harpreet Singh 163
10 ODR and Culture &Daniel Rainey 185
11 ODR and Interpersonal Trust &Noam Ebner 203
12 ODR and Government &Daniel Rainey and Ethan Katsh 237
13 ODR and Justice - An Evaluation of Online Dispute Resolution's Interplay with Traditional Theories of Justice &Ruha Devanesan and Jeffrey Aresty 251
14 ODR and the Courts &Nicolas W. Vermeys and Karim Benyekhlef 295
15 Online Dispute Resolution and Ombudsmanship &Frank Fowlie 313
16 ODR and eNegotiation &Ernest Thiessen, Paul Miniato and Bruce Hiebert 329
17 e-Mediation & Noam Ebner 357
18 ODR and E-Arbitration - Trends and Challenges & Mohamed S. Abdel Wahab 387
19 ODR in North America & Arthur Pearlstein, Bryan Hanson and Noam Ebner 431
20 ODR in Europe & Marta Poblet and Graham Ross 453
21 The Promise and Reality of Online Dispute Resolution in Aus-tralia & Tania Sourdin and Chinthaka Liyanage 471
22 Online Dispute Resolution in Asia &Zhao Yun, Timothy Sze, Tommy Li and Chittu Nagarajan 499
23 Online Dispute Resolution in Latin America - Challenges and Opportunities &Gabriela R. Szlak 517
24 Online Dispute Resolution for Africa &Mohamed S. Abdel Wahab 549