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BEYOND WINNING:NEGOTIATING TO CREATE VALUE IN DEALS AND DISPUTES
  • 作 者:ROBERT H.MNOOKIN SCOTT R.PEPPET ANDREW S.TULUMELLO
  • 出 版 社:THE BELKNAP PRESS OF HARVARD UNIVERSITY PRESS
  • 出版年份:2000
  • ISBN:0674003357
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Introduction 1

Part Ⅰ The Dynamics of Negotiation 9

1 The Tension between Creating and Distributing Value 11

2 The Tension between Empathy and Assertiveness 44

3 The Tension between Principals and Agents 69

Part Ⅱ Why Lawyers? 93

4 The Challenges of Dispute Resolution 97

5 The Challenges of Deal-Making 127

6 Psychological and Cultural Barriers 156

Part Ⅲ A Problem-Solving Approach 173

7 Behind the Table 178

8 Across the Table 204

9 Advice for Resolving Disputes 224

10 Advice for Making Deals 249

Part Ⅳ Special Issues 273

11 Professional and Ethical Dilemmas 274

12 Organizations and Multiple Parties 295

Conclusion 315

Notes 325

Index 349

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