WHY PEOPLE OBEY THE LAW

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Part One: Introduction 3

1. Procedural Justice, Legitimacy, and Compliance 3

2. Design of the Chicago Study 8

Part Two: Legitimacy and Compliance 19

3. Legitimacy as a Theoretical Issue 19

4. Measuring Legitimacy and Compliance 40

5. Does Legitimacy Contribute Independently to Compliance? 57

Part Three: Citizens' Concerns When Dealing with Legal Authorities 57

6. What Do People Want from Legal Authorities? 71

7. Measuring the Psychological Variables 85

8. Does Experience Influence Legitimacy? 94

Part Four: The Meaning of Procedural Justice 115

9. The Psychology of Procedural Justice 115

10. The Influence of Control on the Meaning of Procedural Justice 125

11. Beyond Control 135

Part Five: Conclusions 161

12. The Antecedents of Compliant Behavior 161

13. The Psychology of Legitimacy 170

Appendix A: Questionnaire Used in First Wave of Chicago Study 179

Appendix B: Coefficient Alphas for Scales Used in the Analysis 220

Appendix C: Frequency Data 221

Notes 231

References 253

Afterword 269

Index 295