- 作 者：GEORGE KIMBALL
- 出 版 社：OXFORD UNIVERSITY PRESS
- 出版年份：2010
- ISBN：0199575223
- 标注页数：527 页
- PDF页数：548 页
请阅读订购服务说明与试读!
订购服务说明
1、本站所有的书默认都是PDF格式，该格式图书只能阅读和打印，不能再次编辑。
2、除分上下册或者多册的情况下，一般PDF页数一定要大于标注页数才建议下单购买。【本资源548 ≥527页】
图书下载及付费说明
1、所有的电子图书为PDF格式，支持电脑、手机、平板等各类电子设备阅读；可以任意拷贝文件到不同的阅读设备里进行阅读。
2、电子图书在提交订单后一般半小时内处理完成,最晚48小时内处理完成。(非工作日购买会延迟)
3、所有的电子图书都是原书直接扫描方式制作而成。
1. WHAT’S IT ALL ABOUT? 1
2. MAKING THE DEAL 11
3. WHAT RISKS? 47
4. FOUNDATIONS AND FRAMEWORKS 55
5. THE SERVICES 69
6. FINANCIALTERMS 81
7. PERFORMANCE STANDARDS 107
8. INTELLECTUAL PROPERTY 125
9. TRANSITIONS 143
10. GOVERNANCE 169
11. TROUBLED CONTRACTS 185
12. THE FINE PRINT—RISK ALLOCATION AND REMEDIES 197
13. COMPLIANCE 231
14. FLAVORS AND VARIETIES 265
15. OUTSOURCING AMID ECONOMIC UPHEAVAL 303
APPENDICES 325
Introduction—Forms 325
APPENDIX 1: IT Term Sheet 328
APPENDIX 2: Letter of Intent 370
APPENDIX 3: Master Services Agreement 372
APPENDIX 4: Service Description—Information Technology Services 416
APPENDIX 5: Service Description—Finance and Accounting Services 419
APPENDIX 6: Service Levels—Information Technology Services 422
APPENDIX 7: Service Levels—Finance and Accounting Services 435
APPENDIX 8: Charges—Information Technology Services 443
APPENDIX 9: Charges—Applications, Development and Maintenance Services 457
APPENDIX 10: Charges—Finance and Accounting Services 466
APPENDIX 11: Standard Terms for Projects 475
APPENDIX 12: Governance 490
APPENDIX 13: Cooperation Agreement 498
INDEX 513