- 作 者：杨爱荣，杨建主编；张焕香，殷恒光，崔澍副主编
- 出 版 社：天津：南开大学出版社
- 出版年份：2002
- ISBN：7310017617
- 注意：在使用云解压之前，请认真核对实际PDF页数与内容!
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Unit 1 1
Text Cabin Attendants'Qualifications 1
Exercises 6
Reading Comprehension Flight Attendants'Job 8
Unit 2 12
Text Language Skill 12
Exercises 17
Peading Comprehension Cabin Attendants'Special Language Skills 20
Unit 3 22
Text Announcements 22
Exercises 28
Reading ComprehensionLanding in Transit(Change of Chrew) 31
Cabin Installations for 777 31
Unit 4 33
Text Boarding the Passengers 33
Exercises 37
Reading Comprehension Air Rage 40
Unit 5 43
Text Preflight Preparation 43
Exercises 48
Reading Comprehension Catering Survey 51
Unit 6 54
Text Departure and Arrival 54
Exercises 59
Reading Comprehension Human Factors 62
Unit 7 66
Text Beverage and Meals 66
Exercises 71
Reading Comprehension Charter Flights 76
Unit 8 78
Text Medical-first Aid 78
Exercises 85
Reading Comprehension Fainting 88
Unit 9 90
Text Duty Free Service 90
Exercises 96
Reading Comprehension Duty-free Market Share 99
Unit 10 102
Text Communication and Entertainment System 102
Exercises 108
Reading Comprehension The Passenger Cabin 111
Unit 11 113
Text Passenger and Baggage Flow 113
Exercises 120
Reading Comprehension At the Airport 122
Unit 12 124
Text Cargo Shipping and Delivery Information 124
Exercises 129
Reading Comprehension Freight Categories 132
Unit 13 134
Text Complaints and Compensation 134
Exercises 138
Reading Comprehension What to Do When Making a Complaint 141
Unit 14 143
Text Customs Regulation at Airports 143
Exercises 147
Reading Skill Reading in Thought Patterns（意群视读） 150
Reading Comprehension Time Zones and Jet Lag 151
Unit 15 153
Text A Brief Introduction to CIQ 153
Exercises 158
Reading Skill Recognizing Signal Words（信号词）（1） 162
Reading Comprehension(1)Immigration Instructions for the USA 163
(2)Customs Declaration 164
Unit 16 166
Text Weather 166
Exercises 172
Reading Skill Recognizing Signal Words（信号词）（2） 175
Reading Comprehension Heavy Precipitation 176
Unit 17 178
Text The Safety of Passengers 178
Exercises 182
Reading Skill Guessing word Meanings（猜测词义）（1） 185
Reading Comprehension Emergency Equipment 186
Unit 18 189
Text The Safety ofthe Flight 189
Exercises 194
Reading Skill Guessing word Meaning（词义猜测）（2） 197
Reading Comprehension The Emergency Announcement 198
Unit 19 200
Text Hijacking 200
Exercises 206
Reading Skill The Five Whs 209
Reading Comprehension Hijacking 209
Unit 20 212
Text Crowd Control in an Emergency 212
Exercises 216
Reading Skill Title and Topic Sentence（标题和主题句） 220
Reading Comprehension Forced Landing 221
Unit 21 223
Text Tourism 223
Exercises 229
Reading Skill Skimming（略读） 231
Reading Comprehension The Museum of Qin Pottery Figures(Xi'an) 233
Unit 22 234
Text Emergency and Survival Equipment 234
Exercises 239
Reading Skill Scanning（查读） 242
Reading Comprehension Take-off 243
Unit 23 245
Text Dangerous Goods 245
Exercises 249
Reading Skill Judgment and Inference（判断和推理） 252
Reading Comprehension Dangerous Goods on Board 253
Unit 24 255
Text Passenger Airport Facilities 255
Exercises 258
Reading Skill Attitude and Viewpoints（态度和观点） 262
Reading Comprehension Airports 263
Unit 25 265
Text History of Passenger Flight 265
Exercises 271
Reading Skill Exposition（说明文） 274
Reading Comprehension Airline Management 275
Unit 26 277
Text Airbus 340-500 277
Exercises 28lReading Comprehension Jetliner Construction 285