- 作 者：隋晓冰主编
- 出 版 社：北京：机械工业出版社
- 出版年份：2004
- ISBN：7111149653
- 标注页数：185 页
- PDF页数：193 页
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Unit 1 Making New Contact 1
1.1 At Customs 1
1.2 Meeting Foreign Guests at the Airport 4
1.3 On the Way to the Hotel 6
Unit 2 At the Hotel 10
2.1 Checking in 10
2.2 In the Room 13
2.3 Looking around the Hotel 17
Unit 3 Dining at a Restaurant 22
3.1 Inviting the Guest 22
3.2 Welcome Speech 26
3.3 At the Table 29
Unit 4 Sightseeing 33
4.1 Talking about Weather 33
4.2 Visiting a Factory 36
4.3 Company Introduction 38
Unit 5 Making Phone calls 42
5.1 Try to Make Contact 42
5.2 Making First Contact 44
5.3 Polite Questions 48
Unit 6 Introduction of Products 52
6.1 General Introduction 52
6.2 A Visit to a Sample Room 56
6.3 Talks on Specifications 59
Unit 7 Enquiries and Offers 63
7.1 Business Enquiry 63
7.2 Enquiries and Offers 65
Unit 8 On Price 70
8.1 A New Offer 70
8.2 Bargaining 72
8.3 Making Comparison 74
Unit 9 Payment Terms 77
9.1 Pay by L/C at Sight 77
9.2 Propose to Pay by L/C 81
9.3 Asking for Easier Payment Terms 85
Unit 10 Letter of Credit 90
10.1 The Establishment of L/C 90
10.2 Amendment of L/C 94
10.3 Extension of L/C 98
Unit 11 Packing and Marking 103
11.1 Export Packing 103
11.2 Labels 108
11.3 Container Service 111
Unit 12 Shipment and Delivery 117
12.1 On Shipment 117
12.2 The Date of Delivery 122
12.3 Late Delivery 126
12.4 Non-delivery 130
Unit 13 Insurance 135
13.1 Insurance Coverage 135
13.2 A Talk on Insurance 139
Unit 14 Claims and Settlement 144
14.1 A Claim Case on Quality Deterioration 144
14.2 Settling a Claim 147
Unit 15 Agency 150
15.1 Discussing Agency Problem 150
15.2 Trying to Get Agency Right 152
15.3 Discussing Agency Right 154
Unit 16 Conclusion of Business 157
16.1 Conclusion of Business 157
16.2 Signing a Contract 166
Unit 17 Parting 174
17.1 Seeing Off at the Airport 174
17.2 Saying Goodbye on Telephone 178
参考文献 184