- 作 者：徐晴，唐学军主编
- 出 版 社：成都：电子科技大学出版社
- 出版年份：2010
- ISBN：9787564705657
- 标注页数：177 页
- PDF页数：185 页
请阅读订购服务说明与试读!
订购服务说明
1、本站所有的书默认都是PDF格式，该格式图书只能阅读和打印，不能再次编辑。
2、除分上下册或者多册的情况下，一般PDF页数一定要大于标注页数才建议下单购买。【本资源185 ≥177页】
图书下载及付费说明
1、所有的电子图书为PDF格式，支持电脑、手机、平板等各类电子设备阅读；可以任意拷贝文件到不同的阅读设备里进行阅读。
2、电子图书在提交订单后一般半小时内处理完成,最晚48小时内处理完成。(非工作日购买会延迟)
3、所有的电子图书都是原书直接扫描方式制作而成。
Part one Pronunciation and Intonation 1
Lesson 1 The English Vowels 2
Lesson 2 The English Consonants 5
Lesson 3 Stress 8
Lesson 4 Incomplete Plosion and Liaison 10
Lesson 5 Pausing and Sense Groups 12
Lesson 6 Intonation 14
Part Two Front Office 16
Lesson 1 Room Reservation 17
Lesson 2 Guest Arrival 24
Lesson 3 Check-in 29
Lesson 4 Showing the Guest to the Room 36
Lesson 5 Operator Service 40
Lesson 6 Other Services 44
Lesson 7 Check-out 48
Lesson 8 Seeing off a Guest 53
Part Three Food＆Beverage 57
Lesson 1 Restaurant Reservation 58
Lesson 2 Seating the Guests 63
Lesson 3 Taking orders 67
Lesson 4 Serving Dishes 73
Lesson 5 Handling Complaints 78
Lesson 6 Paying the Bill 82
Part Four Housekeeping 86
Lesson 1 Showing Room 87
Lesson 2 Room Cleaning 91
Lesson 3 Laundry Service 95
Lesson 4 Maintenance Service 100
Lesson 5 Dealing with Complaints 105
Part Five Tea Ceremony English 109
Part Six In the Bar 115
Part Seven Recreation Department 122
Part Eight Tour Guide 127
Lesson 1 Meeting the Guests 128
Lesson 2 At the Hotel 132
Lesson 3 Scenic Spots View 137
Lesson 4 Food， Shopping， and Leisure 141
Lesson 5 Departure 146
Part Nine Transportation 150
Lesson 1 Bus Service 151
Lesson 2 At the Subway 156
Part Ten Convention and Exhibition English 161
Lesson 1 Preparation Work for an Exhibition 162
Lesson 2 Reception Work in an Exhibition 168
Part Eleven At the Agricola 173