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文秘英语
  • 作 者:教育部《文秘英语》教材编写组编
  • 出 版 社:北京:高等教育出版社
  • 出版年份:2002
  • ISBN:704011092X
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Unit 1 Professional Secretary 1

Reading and Translating 1

Reading A:US Professional Secretarial Job Desciption 1

Reading B:Resume 6

Simulated Writing—Business Letters 10

Listening and Speaking—Meeting People 14

Unit 2 Observing Proper Office Etiquette 19

Reading and Translating 19

Reading A:Observing Proper Office Etiquette 19

Reading B:Receiving Visitors 24

Simulated Writing—Letters of Invitation 28

Listening and Speaking—Telephone calls 32

Unit 3 Making Your Employees More Creative 38

Reading and Translating 38

Reading A:How to Adapt to Various Work Styles 38

Reading B:Employee Performance Appraisal Form in XYZ Company 43

Simulated Writing—Notice 46

Listening and Speaking—Exchanging Information 49

Unit 4 Establish Sound Profiles for the Company 54

Reading and Translating 54

Reading A:Managing People and Organization 54

Reading B:Product Questionnaire 59

Simulated Writing—Memo 62

Listening and Speaking—Reporting 66

Unit 5 Effective Communication 70

Reading and Translating 70

Reading A:The Importance of Communication 70

Reading B:Making appointments/Arrangements 75

Simulated Writing—Welcome/Farewell Speech 77

Listening and Speaking—Effective Communication 81

Reading A:The Hunt for the Global Manager 85

Reading and Translating 85

Unit 6 Contact the World 85

Reading B:Employee Training 89

Simulated Writing—Office Management 92

Listening and Speaking—Making Arrangements 95

Unit 7 Agenda 100

Reading and Translating 100

Reading A:The Art of Negotiation 100

Reading B:Agenda Composition 105

Simulated Writing—Minutes of Meeting 108

Listening and Speaking—Company Visit 112

Unit 8 New Business 116

Reading and Translating 116

Reading A:New Product Planning 116

Reading B:Questionnaire of New Products 122

Simulated Writing—Letters of Reservation 124

Listening and Speaking—Business Travel 128

Unit 9 Multinational Corporation 132

Reading and Translating 132

Reading A:Multinational Corporation 132

Reading B:Company Overview 137

Simulated Writing—Press Release 140

Listening and Speaking—Preparation for a Meeting 143

Unit 10 Listen to Your Customers 148

Reading and Translating 148

Reading A:Post-sale Service 148

Reading B:Tips for Making a Customer Satisfaction Survey 153

Simulated Writing—Proposals 156

Listening and Speaking—Receiving 161

Glossary 167

参考答案 182

参考译文 214

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