旅游服务实用英语

作者：付昂主编
出版社：北京：外文出版社
出版年份：2007
ISBN：7119047841
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Unit 1 Meeting Guests at the Airport机场迎客 1

Part Ⅰ Situational Dialogues 1

Part Ⅱ　Tourism and Travel 3

Part Ⅲ Introduction of Scenic Spots 4

Part Ⅳ　Exercises 6

Part Ⅴ　Tips for Tour Guides 8

Unit 2　Welcome Speech欢迎词 9

Part Ⅰ Situational Dialogues 9

Part Ⅱ Tourism and Travel 11

Part Ⅲ Introduction of Scenic Spots 13

Part Ⅳ Exercises 15

Part Ⅴ Tips for Tour Guides 18

Unit 3 Talking about the Itinerary讨论行程安排 19

Part Ⅰ Situational Dialogues 19

Part Ⅱ Tourism and Travel 21

Part Ⅲ Introduction of Scenic Spots 23

Part Ⅳ Exercises 25

Part Ⅴ Tips for Tour Guides 27

Unit 4 Checking in登记入住 28

Part Ⅰ Situational Dialogues 28

Part Ⅱ Tourism and Travel 30

Part Ⅲ Introduction of Scenic Spots 32

Part Ⅳ Exercises 34

Part Ⅴ Tips for Tour Guides 36

Unit 5 At the Hotel在酒店 37

Part Ⅰ Situational Dialogues 37

Part Ⅱ Tourism and Travel 39

Part Ⅲ Introduction of Scenic Spots 42

Part Ⅳ Exercises 43

Part Ⅴ Tips for Tour Guides 46

Unit 6 Touring around the City城市观光 47

Part Ⅰ Situational Dialogues 47

Part Ⅱ Tourism and Travel 49

Part Ⅲ Introduction of Scenic Spots 51

Part Ⅳ Exercises 53

Part Ⅴ Tips for Tour Guides 56

Unit 7 Visiting Scenic Spots游览景点 57

Part Ⅰ Situational Dialogues 57

Part Ⅱ Tourism and Travel 59

Part Ⅲ Introduction of Scenic Spots 61

Part Ⅳ Exercises 63

Part Ⅴ Tips for Tour Guides 66

Unit 8 Visiting Museums参观博物馆 67

Part Ⅰ Situational Dialogues 67

Part Ⅱ Tourism and Travel 69

Part Ⅲ Introduction of Scenic Spots 71

Part Ⅳ Exercises 73

Part Ⅴ Tips for Tour Guides 76

Unit 9 Dining at a Chinese Restaurant中国餐馆用餐 77

Part Ⅰ Situational Dialogues 77

Part Ⅱ Tourism and Travel 79

Part Ⅲ Introduction of Scenic Spots 82

Part Ⅳ Exercises 84

Part Ⅴ Tips for Tour Guides 87

Unit 10 Shopping购物 88

Part Ⅰ Situational Dialogues 88

Part Ⅱ Tourism and Travel 90

Part Ⅲ Introduction of Scenic Spots 93

Part Ⅳ Exercises 95

Part Ⅴ Tips for Tour Guides 97

Unit 11 Recreational Activities娱乐节目 98

Part Ⅰ Situational Dialogues 98

Part Ⅱ Tourism and Travel 100

Part Ⅲ Introduction of Scenic Spots 103

Part Ⅳ Exercises 105

Part Ⅴ Tips for Tour Guides 107

Unit 12 Checking out结账退房 108

Part Ⅰ Situational Dialogues 108

Part Ⅱ Tourism and Travel 110

Part Ⅲ Introduction of Scenic Spots 112

Part Ⅳ Exercises 113

Part Ⅴ Tips for Tour Guides 116

Unit 13 Farewell Speech欢送词 117

Part Ⅰ Situational Dialogues 117

Part Ⅱ Tourism and Travel 119

Part Ⅲ Introduction of Scenic Spots 121

Part Ⅳ Exercises 123

Part Ⅴ Tips for Tour Guides 125

Unit 14 Handling Emergencies处理突发事件 126

Part Ⅰ Situational Dialogues 126

Part Ⅱ Tourism and Travel 128

Part Ⅲ Introduction of Scenic Spots 129

Part Ⅳ Exercises 131

Part Ⅴ Tips for Tour Guides 134

Unit 15 Dealing with Complaints应对投诉 135

Part Ⅰ Situational Dialogues 135

Part Ⅱ Tourism and Travel 136

Part Ⅲ Introduction of Scenic Spots 138

Part Ⅳ Exercises 140

Part Ⅴ Tips for Tour Guides 143

Unit 16 Outbound Travel出境游 144

Part Ⅰ Situational Dialogues 144

Part Ⅱ Tourism and Travel 145

Part Ⅲ Introduction of Scenic Spots 148

Part Ⅳ Exercises 149

Part Ⅴ Tips for Tour Guides 152

附录：听力录音稿 153